Returns, Exchanges and Warranty

All items are warrantied against manufacturing defects and we work hard to make sure every item out of our shop is simply top notch. We are happy to take exchanges to help you get the right size. If you receive an item that doesn't fit just email support and we'll work with you to get the right size. If you need to return or exchange the item we ask that you include the hang tag in the shipment and repack the item based on our request. We only take exchanges and returns on new, unused and unworn items.

Shipping 2015

Black Rock Gear ships most items USPS 1st class for both Domestic and International destinations. Shipping times are generally 3-5 days within the US and 7-10 days international. Shipping is free within the US and is still free for small single items worldwide. If you need something to ship via UPS or Fedex extra charges may apply.

If an item requires additional shipping costs either domestic or international we will list that along with the sale of the item.

Contact Us

Email is the best way to reach us here at BlackRock Gear. If you have a question or a special request simply email Support at Blackrockgear dot com. Our customer base is worldwide and we field questions daily from all corners of the globe. We do not man a phone, it's just not feasible to give consistent and timely phone support to all timezones, so please send us your email. We are happy to hear your feedback.

As a small craft shop of quality gear we focus on the customer experience from ordering to shipping to receiving your gear with as little turn around as possible. We are a made to order shop building out our gear in small batches to meet demand and requests giving you that unique piece when you want it without weeks of turn around. So order your Black Rock Gear today!

Email Support at Black Rock Gear

Vendor Sales

Vendor Sales are now open for 2015. If your shop would like to stock our gear we will be offering vendor deals for the 2015/16 season. If you are interested in carrying our gear please email us for a quote. Our vendor season is short. We only build to order for a few months then close vendor sales for the year.